Tools
Get help choosing the right benefits for you, making the most of your medical plan, and accessing important benefits documents.
Medical Plan Resources
Anthem and Kaiser offer multiple tools and resources to help you make the most of your medical plan.
Resources for Anthem Members
Coverage Advisor Tool
Use this tool to help you map out the right health plan for you and your family. The tool can also be used to determine the cost of services (e.g., how much will my MRI cost, etc.) as well as the financial and tax impact of your plan choices. Access the tool here.
Sydney app
Sydney acts as a personal health guide, answers questions and connects you to the right resources at the right time.
- Find care and check costs.
- Check all benefits and see your claims.
- View and use digital ID cards.
24/7 NurseLine
Talk with a registered nurse about your health anytime, day or night. The nurse can also advise you on where to go for care. Call 888-724-BLUE (2583).
LiveHealth Online
Using LiveHealth Online, you can have private video visits on the go. A board-certified physician will assess your condition, provide a treatment plan and send a prescription to your pharmacy if needed. Register at livehealthonline.com or download the app.
MyHealth Coach
Experienced health educators are here to help you and your covered family members make healthy choices and locate community resources. Call 866-238-6989 for confidential, one-on-one phone support to help you work through health concerns. For example, MyHealth Coach can help you take steps to eat healthier, be more active, feel less stressed or nervous, quit smoking, and more!
Resources for Kaiser Members
Kaiser Permanente app
- Email your doctor or Member Services with non-urgent questions.
- Schedule, view and cancel appointments.
- See information about past visits.
- Refill prescriptions.
- See your health history including allergies, immunizations and most lab test results.
24/7 Care Advice
Get medical advice and care guidance in the moment from a Kaiser Permanente provider. Call 404-365-0966.
Video and Telephone Visits
From common, same-day urgent care needs to planned routine visits — Video and Telephone Visits are available to plan members as convenient ways to receive care from home or while traveling. Call 404-365-0966 to schedule an appointment.