Contacts

Type of Benefit Who to Contact Phone Website/Email
General Employee Benefits Information Daphne Horton 404-371-4972 [email protected]
Carolyn Johnson 404-371-4990 [email protected]
Princess Starr 404-371-2659 [email protected]
Wellness Benefits and Events Michelle Walldorff 404-558-8579 [email protected]
Pension Rachelle Christion 404-371-2616 [email protected]
Medical
Anthem Anthem HSA: 855-889-5682
HMO & POS: 855-397-9269
www.anthem.com
Kaiser Permanente Kaiser Permanente 404-261-2590 my.kp.org/dekalbcounty
Prescription
CVS Caremark CVS Caremark 888-766-8525 (Customer Service)
800-364-6331 (Pharmacy Help Desk)
www.caremark.com
Anthem/CarelonRx
(for Blue Open Access HSA)
Anthem/CarelonRx
(for Blue Open Access HSA)
888-809-6084 www.anthem.com
Dental and Vision
Dental United Concordia 866-851-7564 www.unitedconcordia.com/dental-insurance
Vision EyeMed 866-723-0514
High Option Plan ID: 9730599
Low Option Plan ID: 9730656
www.eyemedvisioncare.com
Other Benefits
Employee Assistance Program Kepro 800-607-1522 www.EAPhelplink.com
(Company Code: Dekalb)
Tobacco Cessation Program Pivot pivot.co/dekalb
Legal Insurance ARAG 800-247-4184 www.ARAGLegalCenter.com
Critical Illness/Accident/Short-Term
Disability/Group Whole Life Insurance
Aflac 800-433-3036 www.aflacgroupinsurance.com
Life Insurance and Accidental Death and Dismemberment (AD&D) The Hartford 800-523-2233
Claims Customer Service: 888-563-1124
Policy Number: 395165
www.thehartford.com
Health Savings Account (HSA) Blue Open Access HSA: HealthEquity 877-713-7712 www.healthequity.com
Kaiser HSA: Kaiser 877-761-3399 www.kp.org/healthpayment
Payroll Funded Transit Card HealthEquity 866-242-3458
Account Reference is DeKalb County 63672
healthequity.com/wageworks